Privacy Policy for ABC Kitchens
Effective Date: August 7, 2025
At ABC Kitchens, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, abckitchensmd.com, or interact with us through other channels, such as email, phone, or social media. By using our website or services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you contact us through our website, email, phone, or in person, we may collect your name, email address, phone number, home address, or other details you provide to help us respond to your inquiries or provide our services (e.g., kitchen and bath remodeling consultations).
- Non-Personal Information: We may collect non-identifiable data, such as your browser type, device type, IP address, or website usage patterns, to improve our website’s performance and user experience.
2. How We Collect Information
We collect information in the following ways:
- Directly from You: When you fill out our contact form, call us, email us, or interact with us via social media or in person.
- Automatically: Through cookies or similar technologies that track how you use our website (e.g., pages visited, time spent). You can manage cookie preferences through your browser settings.
3. How We Use Your Information
We use your information to:
- Respond to your inquiries and provide quotes or consultations for kitchen and bath remodeling services.
- Schedule appointments and communicate with you about our services.
- Improve our website and services based on usage data.
- Comply with legal obligations, if applicable.
4. Sharing Your Information
We do not share, sell, or disclose your personal information to third parties for marketing purposes. Your information may be shared only in the following limited circumstances:
- Service Providers: We may share your information with trusted service providers (e.g., website hosting or email services) who assist us in operating our business. These providers are contractually obligated to protect your information and use it only for the services we request.
- Legal Requirements: We may disclose your information if required by law, such as to comply with a court order or government request.
- Business Transfers: If ABC Kitchens is sold or merged, your information may be transferred as part of the business assets, but only with safeguards to protect your privacy.
We do not share any client data with third parties. No information will be shared nor sold with third parties/affiliates for marketing/promotional purposes. We do not sell, rent, or share this information with any third parties. Your personal information is kept confidential and is not disclosed to any outside organizations except as required by law or with your explicit consent
5. Social Media
If you interact with us on social media platforms (e.g., Facebook, Instagram), we may pin this Privacy Policy or our Terms and Conditions as a post on our social media pages for transparency. Your interactions with us on these platforms are also subject to the respective platform’s privacy policies.
6. Data Security
We take reasonable measures to protect your information, including secure storage and encryption where applicable. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Choices
You have the right to:
- Opt-Out: Decline to provide personal information, though this may limit our ability to respond to your inquiries or provide services.
- Cookies: Disable cookies through your browser settings, which may affect website functionality.
- Access or Update: Contact us to review or update your personal information.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., social media platforms). We are not responsible for the privacy practices of these sites. Please review their privacy policies before sharing information.
9. Children’s Privacy
Our website and services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. If significant changes are made, we may notify you via email or a website notice.
Terms and Conditions
Effective Date: August 15, 2025
Welcome to ABC Kitchens! These Terms and Conditions ("Terms") govern your use of our website, abckitchensmd.com, and the services provided by ABC Kitchens, a family-owned kitchen and bath remodeling business located in Edgewood, Maryland. By accessing our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our website or services.
1. Use of Our Website
- Purpose: Our website provides information about our kitchen and bath remodeling services, including custom cabinetry, countertops, and full remodels. You may use the website to browse, contact us, or request quotes.
- Permitted Use: You may use the website for lawful purposes only. You agree not to:
- Use the website to engage in illegal activities or violate any laws.
- Attempt to hack, disrupt, or misuse the website or its content.
- Copy or distribute website content without permission.
- Content Ownership: All content on abckitchensmd.com, including text, images, and designs, is owned by ABC Kitchens or used with permission. You may not reproduce or use our content for commercial purposes without our consent.
2. Services and Contracts
- Service Scope: ABC Kitchens provides kitchen and bath remodeling services, including consultations, design, and installation, as described on our website or agreed upon in a written contract.
- Quotes and Agreements: Quotes provided via the website, email, or phone are estimates and subject to change based on project details. All services are subject to a formal written contract signed by both parties.
- Customer Responsibilities: You agree to provide accurate information, grant access to the project site, and comply with agreed-upon timelines and payment terms.
- Changes and Cancellations: Any changes to the project scope or cancellations must follow the terms outlined in your service contract. Additional fees may apply for changes.
3. Payments
- Payment Terms: Payment terms for services are outlined in your service contract, which may include deposits, progress payments, and final payments.
- Late Payments: Late payments may incur fees or interest, as specified in your contract. ABC Kitchens reserves the right to pause work until payments are received.
- Refunds: Refunds, if applicable, are handled per the terms of your service contract. No refunds are provided for completed work or non-refunded deposits unless otherwise agreed.
4. Liability and Warranties
- Service Warranty: ABC Kitchens warrants that services will be performed with reasonable care and skill. Specific warranties (e.g., on materials or workmanship) are detailed in your service contract.
- Limitation of Liability: To the fullest extent permitted by law, ABC Kitchens is not liable for indirect, incidental, or consequential damages arising from your use of our website or services. Our liability is limited to the amount paid for the specific service.
- Third-Party Products: Materials or products provided by third parties (e.g., countertops, fixtures) are subject to the manufacturer’s warranties, not ABC Kitchens.
5. Intellectual Property
- Designs and Plans: Any designs, plans, or drawings created by ABC Kitchens remain our intellectual property unless otherwise agreed in writing.
- Customer Content: By submitting photos, reviews, or other content to us (e.g., for our gallery), you grant ABC Kitchens a non-exclusive, royalty-free license to use, display, and publish such content for promotional purposes.
6. Social Media
- If you interact with us on social media platforms (e.g., Facebook, Instagram), these Terms and our Privacy Policy may be pinned as a post on our social media pages for transparency. Your interactions are also subject to the respective platform’s terms of service.
7. Termination
- We reserve the right to terminate or suspend access to our website or services if you violate these Terms or fail to comply with a service contract.
- You may terminate services per the terms of your service contract, subject to any applicable fees or obligations.
8. Governing Law
- These Terms are governed by the laws of the State of Maryland. Any disputes arising from these Terms or our services will be resolved in the courts of Charles County, Maryland.
9. Changes to These Terms
- We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. If significant changes are made, we may notify you via email or a website notice.
10. Contact Us
If you have questions about these Terms or our services, please contact us at:
Email: Sales@abckitchensmd.com
Phone: 410 921-2068
Note: These Terms and Conditions and our Privacy Policy may be pinned as a post on our social media pages for easy access.
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